·               MPLS, L2/3About 10 plus years of mobile telecom experience on GSM(2G)/UMTS(3G)/LTE(4G) network operations which should preferably have at least 3+ years in LTE Network O&M

·               Practical Exposure to Live Network operations in GSM/GPRS, UMTS or LTE environment preferred

·               Strong knowledge of Network Architecture, network elements and their roles, interfaces and protocols used in LTE/UMTS/GSM/CDMA2000/HDRP/Wi-Fi/Wi-Max Network

·               Experience on O&Mof eNodeB with local session as well as using OSS

Project Management, Global Migration, Nortel Networks, June 2007 - November 2009

Senior project manager at Nortel. Managed various projects. Network re-homes, upgrade solutions, BTS site cutovers, office re-cabling.

·               Responsible for managing Nortel wireless customer upgrade solutions for tier 1 accounts (ATT, Verizon).

·               Manage the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.

·               Team leader, Network Engineering, Global Migration Delivery Group.

·               Responsible for defining and developing the Scope of Work, Technical Strategy, Detailed Method of Procedure, Project Schedule, leading multiple business units and large cross functional teams (i.e. Database Engineering, Network Engineering, RF Engineering, Field Installation, Customer Operations groups etc.) through preliminary cutover, cutover, and post cutover events, briefing upper management and executives teams on project status as well as financial planning and integrity.

·               Network re-homes, re-parenting, circuit to packet, migrations, RIPs and replacements.

·               Develop, monitor, and control overall project plans for assigned projects. Primary focus will be on IT related activities related to support Network based projects (new site construction, modifications or refurbishments) which require IT services.

·               Support and manage upgrade of other IT operational centric elements across network operations.

·               Includes development of detailed activity level schedule, developing total effort estimates (scheduled & cost), develop itemized budget, risk management plan, issue management plan, and change management plan.

·               Responsible for managing multiple vendors and business partners to deliver work on schedule, budget, and within agreed upon scope.

·               Partner with business operations teams to ensure that the transition from project state to operations. Includes developing and executing a formal communication strategy with business units impacted by projects.

·               Derive and administer all aspects of change management associated with related projects.

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Network Integration Management, Nortel Networks, July 2005 - June 2007

·               Integration lead engineer for Nortel UHLR platform for ATT HLR Mating additions in several markets.

·               Establish and Manage Project Plan including Responsibility Matrix, Risk Mgmt. Plan, etc.

·               Proactively manage project financials and ensure all changes in EAC (positive or negative) are documented, approved, and communicated via JCO process.

·               Develop and maintain Project Schedule, providing timely updates of all schedule changes to Customer and Nortel primes, ensuring schedules remain consistent with revenue projections, and driving quarter-end actions to achieve targets.

·               Thorough understanding of re-parenting and re-homing of BTS and BSC to packet switch supporting AT&T/Cingular, Verizon/Alltel, and Dobson’s re-homing effort.

Technical Instructor, Nortel Networks, January 2004 - July 2005

·               Hands-on, leader-led technical instructor for Media Gateway G-Series portfolio of products.

·               Developed training curriculum for Nortel packet switch technologies.

·               Developed and created training material for Passport, USP, CORE, RNC, EBSC

·               This position requires a high degree of team interaction.

·               Required instructional design of core course material required to facilitate engineering level training to various customer locations.

·               Applied instructional systems design principles to the design and development of interactive, distance learning and instructor led training content for our customers.

·               The position requires outstanding communications skills and travel to customer locations to deliver classroom training.

·               Detail oriented.

Account Management, Nortel Networks, February 2001 - January 2004

·               Account manager for wireless Tier 1 and Tier 2 accounts (Sprint, ATT, Dobson, CenturyTel).

·               Developed and led a tactical and strategic plan for the extended account team including regular meetings to track progress of customer projects.

·               Responsible for growing revenues year over year in line with targeted expectations (100 million/year accounts).

·               Show consistent performance and service delivery in order to leverage customer references.

·               Developed and prepared technical presentations covering 3G wireless optimization, planning and maintenance test equipment for GSM, CDMA, wireless accounts.

·               Thorough understanding of client's business strategy for aligning requirements to industry trends, as well as with existing customer requirements where Nortel solutions help provide value.

·               Requires basic project management principles and the understanding of “profit & loss” with strong financial acumen

Senior Sales Engineer, Nortel Networks, June 1997 - February 2001

·               Provide technical designs, including analysis, and configurations that meet complex customer requirements and help solve customer business or technology problems for tier 1 wireless customers (Sprint, ATT).

·               Prepared and presented technical support presentations on wireless products relative to customer’s network design.

·               Determine region accounts technical requirements for all product applications.

·               Provide feedback as to account region requirements and competitors’ products and positions.

Act as focus to respond to request for quotes and proposals including generation of network design, equipment lists, services quotes and all input for financial (WIN form) analysis.

·               Thorough experience in the preparation of responses to complex RFP’s and the delivery of complex technical and sales oriented documentation to partners and customer’s.

·               Received Nortel Networks Presidents Award 2 years for outstanding sales support.

RF Engineering, Nortel Networks, January 1995 - June 1997

RF engineer on various TDMA and CDMA projects. Worked on various optimization projects. 

·               Conducted RF Survey & Design for IBS (In-Building Coverage Enhancement Nortel/Qualcomm trials).

·               Conducted VSWR testing for initial CDMA rollout at Nortel Richardson test lab.

·               Responsible for initial CDMA BTS calibration in BCTEL field trials in Vancouver BC.

·               Lead drive test engineer on BCTEL CDMA project rollout in Vancouver BC.

·               Created technical documents according to established procedures and guidelines.

·               Trained at Qualcomm’s training center in San Diego for BCTEL CDMA trials in Vancouver BC.

·               Proficient with Grayson Invex, Agilent Viper, and TEMs drive test tools.

ETAS Engineer, Nortel Networks, July 1987 - June 1995

Technical support engineer supporting Sprint Tier 2 emergency technical assistance.

·               Investigated and solved various technical hardware and software problems that are beyond the scope of customer’s/NTAC TSE expertise.

·               Worked complex technical issues in conjunction with BNR design and various NTI departments and regional support groups as primary interface.

·               Tested, developed and verified patches from current stream fixes or software libraries.

·               Provided technical assistance and analysis on highly complex outage/degradation to root cause.

·               Provided 24-hour emergency recovery for network degradations/outages.

·               Provided on-site support for emergency situations and degradations/outages.

Used DMS captive office verification for new product support

Education

MBA - Earned Master’s Degree in Business at University of Phoenix

BSIS -  Earned Bachelor’s Degree in Information Systems at University of Phoenix

BSEE - Studied Electrical Engineering at UTD (Junior/Senior)

Grayson College - Earned Associates of Science in Engineering Sciences

Eastfield College - RF Engineering Certificate (2 year program with Qualcomm Training)

Certifications and Classroom

MCSE, CCNA, PMP, SQL, Earned 40 certifications while at Nortel covering telecom technologies.